In Home Television Repair
Residential and Commercial Sales & Service
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Our service area includes the entire OKC metro area. Blanchard, Choctaw, Del City, Edmond, Midwest City, Moore, Mustang, Newcastle, Norman, Purcell, Yukon and more. Our service area is continuously growing. Please call for details. 307-TECH (8324)
OUBigshow 11/08/2012
These are the most helpful and honest people. I spoke with Brandi on the phone, and was ready to load my TV up and take it to them. She was so helpful, and more than that, honest. I was telling her that I needed a new power supply board, and she said "Wait let's make sure". I told her exactly what was going on, and that I had even been on the phone with the Samsung Tech Line. She had me unplug the TV and let it sit for 10-15 second so it has time to reset itself. While it was unplugged I checked the outlet on the power strip. It appeared to be fine, but just to make sure I plugged the TV back in directly at the wall outlet. My TV immediately was responsive and was working just fine. The part that amazes me, is that I was on the phone with Samsung and they never told me to unplug it and leave it unplugged for 10-15 seconds so it has time to reset. They were even talking about repairing it, could bad a capacitor, could be that. I just assumed and was ready to pay a large repair bill. However, thanks to Brandi's knowledge of the unit, and her honesty, my TV is working and it didn't cost me a dime. I will forever remember this. In the future if I actually need my TV repaired I will take it to them. Furthermore, I will refer them to all my friends.
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